If for any reason you are not completely satisfied with your purchase we will give you 14 days to exchange (e.g. change the size) or store credit guarantee from the time you receive the goods. Please email us at hello@helloewe.com within that 14 day period.

This refund policy only applies to goods which have NOT been worn or used, damaged after delivery, or if any attempt has been made to alter the product.  All products must be returned in their original condition. 

Australian Deliveries

Hello Ewe has a flat-rate delivery fee Australia wide of $8.00.

We use Australia Post for delivery, using Parcel Post Satchels.

 

Or option to collect from Albert Park, VIC.

 

International Deliveries

Please contact via email hello@helloewe.com for a quote and anticipated delivery timing.

All Hello Ewe jumpers and vests are machine washable.

 

For best results:

• Turn garmet inside-out before washing
• Use an approved wool detergent
• Select the wool cycle on your washing machine
• Best to wash in cold water or warm water up to a max of 30 degrees 
• Dry flat at room temperature and away from direct sunlight or heat 
• We do not recommend using a tumble drier